Cookie Policy
Swan cookies
Protecting our customers is at the heart of everything we do at Swan and protecting your information is no exception. This means that any cookies used on this website will not contain personally identifiable information about you. However, we do use cookies on our websites to help make your visits more effective. Please allow us to explain more about how and why we use them.
Cookies make websites work better
Cookies are small text files placed on your computer by websites or sometimes by emails. They provide useful information to companies, which helps in all sorts of ways. For you, it means you can use the site more efficiently and save time by not having to re-enter your details each time you visit. They also make sure you receive the most relevant information from Swan. Cookies help us to analyse how our customers interact with our websites so we can make improvements.
We use three types of cookies on our websites:
- Session cookies that are deleted after each visit.
- Persistent cookies that remain in place across multiple visits to our sites.
- Third party cookies that are used by our approved business partners.
Some of these cookies are essential and some are non-essential.
Some cookies are essential
Certain cookies are necessary in order for you to use our websites. These are used 'in-session' each time you visit and then expire when you leave the site. They are not stored on your computer and they do not contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you're able to carry out on our sites. For more information about how to disable cookies in your browser, please visit the About cookies website
Here’s a list of essential cookies and how we use them:
Session cookies |
These enable you to carry out some essential functions on our sites, such as maintaining log in details for the session or a transaction. They also help by minimising the need to transfer information across the internet. They are not stored on your computer and they expire when you terminate your browser session. |
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Tracking cookies |
These enable us to recognise repeat visitors to the website. By matching an anonymous, randomly generated identifier, we are able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we are able to make improvements to our websites and by combining it with other information we hold about you we can serve personalised content to you on your return. |
Some cookies are non-essential
These cookies are usually supplied by our business partners and help us to filter out irrelevant messages or pop-ups and to make sure that we only send you information that is interesting and relevant to you. We also use some non-essential cookies for analytical purposes. Here's a list of non-essential cookies and how they're used:
Survey control cookies |
These are provided by our business partners such as ServiceTick to enable us to send surveys about our sites to customers. Accepting this cookie means that you will not be asked to complete the survey if you’ve already done so or declined previously. |
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DoubleClick cookies |
Provided by our online advertising supplier, these cookies are used to serve our internet advertisements on other sites. Some of the web pages may contain electronic images that help us see how users interact on these pages. They may also provide DoubleClick with information about the interaction. |
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Marketing cookies |
These cookies help us at Swan to tailor the advertisements you see on third party sites by understanding what interests you on our sites, such as the pages you view. We do not combine this information with other personal information you provide us with. |
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addthis.com cookies |
Provided by our bookmarking supplier, these cookies enable you to easily bookmark selected pages |
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Google Analytics |
From time to time, we use Google Analytics. This is a web analytics service provided by Google enabling us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we are able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our sites. |
You can accept or block cookies
By using our websites you agree that we can place both essential and non-essential cookies on your device.
You can block any cookies from any website through your browser settings. For more information about how to disable cookies in your browser, please visit the About cookies website
If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.
Flash cookies
These cookies make it quicker and easier for you to access sites on subsequent visits that use Flash technology. Deleting them means you may have to re-enter information each time you visit the same site. But just like any cookie, you can delete Flash cookies by going to the Settings Manager for your Adobe Flash Player. You will be taken to the Adobe website, which lists the websites with the cookies in your browser. Just click Delete opposite the relevant website.
